FAQ

Fascio Luxe is your sacred destination
for high-vibration beauty, ritual self-care, and intentional luxury. We
offer curated goods, signature scents, and energetic hair + body rituals
that align with your divine rhythm. Every item is designed to nourish
your crown, cleanse your aura, and elevate your experience — from the
inside out.

Fascio Hair is our luxury salon experience focused on holistic hair care, trichology, natural styling, color services, and hair restoration.

The Sanctuary is our sacred in-salon headspa space offering energy-infused scalp therapy, crown rituals, and nervous system restoration through services like Crystal Comb Therapy and Sound Scalp
Alignment.

Fascio Luxe is the product and ritual portal. Here, you’ll find our curated collection of luxe essentials, sacred tools, and intentional lifestyle goods to extend your healing beyond the chair.

Together, they form one sacred ecosystem — for beauty, balance, and inner radiance.

At Fascio Luxe Holistic Haircare, we are deeply committed to clean, conscious beauty. Our products are carefully formulated with high-quality, naturally derived ingredients and are 100% vegan—free from animal-derived ingredients and never tested on animals. We avoid harsh chemicals, synthetic fragrances, and toxins to ensure your hair receives only the best nature has to offer.

At Fascio Luxe Holistic Haircare, we strive to ensure your order arrives in a timely and efficient manner.

All orders are processed within 2–4 business days. Once your order has been shipped, you’ll receive a confirmation email with tracking details and an estimated delivery date based on your location and the selected shipping method.

In most cases, deliveries are completed within 3 business days after processing.

Select products are available during your salon visit or at special in-person
events like Curls & Cocktails, pop-ups, and seasonal market experiences. Make sure you’re subscribed to our Luxemail List to stay
updated on where we’re popping up next.

Shipping methods vary based on your location and the items ordered. During checkout, you'll see all available options, including estimated delivery times and costs. If you have specific shipping preferences, feel free to contact us!

We do not offer international shipping at this time. Our shipping services are currently limited to domestic orders only. As we grow, we look forward to expanding our reach and making Fascio Luxe Holistic Haircare available to more locations worldwide.

Yes.For first-time guests, we recommend booking a Curl Concierge
Consultation or a New Client Consult. These offerings are designed to map your care plan and create a ritual roadmap based on your crown, curls, and inner energy.

Our headspa rituals include deep scalp cleansing, energetic alignment, customized treatment masks, and grounding touch therapies. You may also receive add-ons like:

• Crystal combing
• Herbal steam
• Sound healing
• Scalp exfoliation
• Hot oil anointing

Every session is tailored to your current crown and energetic need

All reservations for Fascio Hair and The Sanctuary experiences can be booked directly through our Acuity Booking Portal. We recommend reviewing the Pre-Ritual Guest Guide before booking to prepare your mind, body, and scalp.

We accept a variety of payment methods, including major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

Yes, buying online is safe as long as you shop on trusted and secure websites. We use encryption technology to protect your personal and payment information. Always ensure the website has a secure connection (look for "https://" in the URL) and review customer feedback for added peace of mind.